Boilers 7 min read Updated 5 June 2026 Trade verified

Glow-worm Fault Code F.61 — Diagnose and Fix

Fault code F.61 on a Glow-worm boiler indicates NTC sensor. The flow or return NTC thermistor is out of range (typically <5°C or >90°C). Unplug and read resistance — ~10kΩ at 25°C. Cheap fix (£12–25). Here is the correct diagnostic order UK Gas Safe engineers follow before ordering parts.

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Step-by-step method

1. Confirm the F.61 lockout

Cycle the boiler off at the fused spur for 60 seconds, restore power and press the reset button. If F.61 returns within 5 minutes, proceed with diagnosis. Intermittent F.61 usually points to a sensor or connection, not the PCB.

2. Check pressure and condensate first

Every fault-code diagnosis starts here: system pressure 1.0–1.5 bar cold, condensate pipe unfrozen and draining, gas supply proven at another appliance. These three account for ~60% of lockouts.

3. Test the component F.61 points at

The flow or return NTC thermistor is out of range (typically <5°C or >90°C). Unplug and read resistance — ~10kΩ at 25°C. Cheap fix (£12–25).

4. Reset and test-fire

After any component test, purge the gas line, restore all covers (interlocks matter), press reset and observe a full ignition cycle. Confirm flame current with a multimeter on the flame sense wire (typically 1–8 µA DC).

5. Call a Gas Safe engineer for parts

Any gas-side work on a Glow-worm requires Gas Safe registration. Have the fault code, boiler GC number and serial to hand — engineers can pre-order the right part before attending.

Frequently asked questions

Can I reset a Glow-worm F.61 myself?+

Yes — press and hold the reset key for 5 seconds. If F.61 returns, the underlying fault is still present and needs diagnosis.

How much does fixing F.61 cost?+

£120–£280 typical, depending on part. PCBs are £180–£320 fitted; sensors £60–£100. Get a fixed-price quote — refuse hourly for diagnostic-only work.

Is F.61 covered by boiler warranty?+

Yes if within the Glow-worm manufacturer warranty period AND the boiler has valid annual services logged. Missed services void most warranties.

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